Privacy Policy
Last Updated: June 15, 2026
Shenzhen HEQ UAV Intelligent Technology Co., Ltd. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, submit inquiries, download resources, or interact with our services.
1. Information We Collect
We may collect the following information:
Information You Provide
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Name
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Company name
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Email address
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Phone number
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Country or region
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Information submitted through contact forms, quotation requests, or support inquiries
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Operating system
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Pages visited
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Referral sources
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Website usage statistics
Downloaded Resources
When you download firmwares, softewares, brochures, manuals, catalogs, product specifications, or other materials, we may collect information associated with the download request.
2. How We Use Your Information
We may use collected information to:
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Respond to inquiries and requests
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Provide product information and quotations
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Deliver requested downloadable materials
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Improve website performance and user experience
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Analyze website traffic and usage trends
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Maintain website security
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Comply with legal obligations
3. Legal Basis for Processing (GDPR)
For visitors located in the European Economic Area (EEA), we process personal data based on:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Legitimate business interests
4. Cookies and Analytics
We may use cookies and similar technologies to:
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Analyze website traffic
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Improve website functionality
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Remember user preferences
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Measure marketing effectiveness
You may disable cookies through your browser settings.
5. Information Sharing
We do not sell personal information.
We may share information with:
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Website hosting providers
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Analytics providers
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CRM and customer management systems
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Professional service providers
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Government authorities when legally required
All third-party service providers are required to protect your information appropriately.
6. International Data Transfers
Your information may be processed and stored in countries outside your country of residence.
Where required by applicable law, we implement appropriate safeguards for international data transfers.
7. Data Retention
We retain personal information only as long as necessary to:
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Respond to inquiries
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Provide requested services
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Meet legal obligations
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Resolve disputes
8. Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of personal information
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent
To exercise these rights, please contact us using the information below.
9. California Privacy Rights
California residents may have rights under applicable California privacy laws, including the right to know what personal information is collected and the right to request deletion of certain personal information.
10. Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or storage method can be guaranteed to be completely secure.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Contact Information
If you have questions regarding this Privacy Policy, please contact:
HEQ UAV Tech
Email: hequavtech@gmail.com
Website: hequavtech.com
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
14. Cookie Policy
Our website may use cookies, web beacons, and similar technologies to improve functionality, analyze traffic, and enhance user experience.
Cookies may be used to:
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Remember user preferences
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Analyze website performance
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Measure marketing effectiveness
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Improve website functionality
Where required by applicable law, visitors will be presented with a cookie consent banner and may manage their cookie preferences.
You may also control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.